APQO @ 20
by: VICTORIA M. VALLESTERO
APQO Secretary General
PSQ VP Internal and International Chair
Nineteen years ago in 1985, the APQO was born in Beijing , China . This was after it was first conceived in 1981 in Manila , Philippines during the First Asia Pacific Quality Congress (APQC ’81) that was hosted by the Philippine Society for Quality Control (PSQC). This was further nurtured in 1983 during the 2 nd Asia Pacific Quality Congress (APQC ’83) in Mexico City and hosted by the Instituto Mexicano de Control de Calidad (IMECCA).
The birth of the then Asia Pacific Quality Control Association (APQCO) the forerunner of the what is APQO today, was marked by the historic signing of the APQCO constitution in October 23, 1985 at the Great Hall in Beijing, China. At that time. two “Honorary Presidents” were appointed in the person of Dr. Kaoru Ishikawa for Asia and Dr. H. James Harrington for the Pacific. In that same year (1985), Prof. Miflora M. Gatchalian was appointed as the first APQCO Secretary General, a position she has held up to end of 2003.
The year 1985 marked the start of the continuing growth and development of the APQCO with Conferences being held every three years until 1994 when it’s Core Council decided to hold the conferences biennially or every two years. The conferences became an annual event starting 1992.
The “C” from APQCO was deleted as per Core Council agreement in their 1994 meeting during the 4 th APQCO Conference at Kuala Lumpur , Malaysia . Thus, the next conference that was held in Manila , Philippines became the 5 th APQO Conference.
The APQO, based on its constitution, is an autonomous, non-political, non-profit, scientific and technical organization domiciled in an Asia Pacific region fixed by the Core Council. Its major objective is to become an Asia Pacific scientific and technical association for which the memberships are jointly working towards the achievement of continuous quality improvement of goods and services.
APQO was incorporated in the Philippines where its Secretariat is located. It is currently being managed by a Secretary General who assists APQO Officers, Core Council and individual members from all over the world, in networking with each other and with other quality organizations.
An APQO project in 1996 organized the Walt L. Hurd Foundation to honor the memory of APQO’s pillars and to annually recognize the world’s quality leaders. Other awards developed by the Walter Hurd Foundation was the Harrington-Ishikawa Medal which was meant to honor the two individuals who accepted the post of APQO Honorary President, namely, Dr. Kauro Ishikawa (died 1992) and Dr. James Harrington. The Foundation lately organized the “International Asia Pacific Quality Award” (IAPQA) to identify the best among the best Companies. For this award, only National Quality Award winners are qualified to vie for the IAPQA trophy. The first set of awardees received their honors at the 7 th APQO Conference in Scottsdale , Arizona in the year 2000.
The 8 th APQO Conference marks 17 years of triennial and biennial Conferences hosted by member countries in the Asia Pacific region of the world. The 8 th APQO Conference is most significant since 17 years had passed before China once again had the opportunity to host the Conference. Attendees in this conference are the following: 150 participants overseas, 500 domestic, 200 participants in the CEO Forum with a total of 19 countries. The Harrington/Ishikawa Medal was awarded to Dr. Philip Crosby in 2001 and Dr. Lennart Sandholm in 2002 and Mr. Horst H. Schulze for Walter L. Hurd Medal. IAPQA Winner are from Thailand and Sri Lanka – Thai Acrylic Fibre and MTN Networks respectively. It is also in this conference when the APQO Core Council accepted the appointment of the new APQO Secretary General Ms. Victoria M. Vallestero, a recommendee of Dr. Miflora M. Gatchalian after she announced her retirement and the appointment of the new APQO Treasurer Ms. Zenaida T. Veloso.
The year 2003 marked the official changing of the guards in the APQO Executive Office. APQO Secretary General Dr. Miflora M. Gatchalian who has served APQO for the past 17 years turned over the post of Secretary General to Ms. Victoria M. Vallestero likewise, APQO Treasurer Ms. Carmen Loot turned over the post of APQO VP Treasurer Ms. Zenaida T. Veloso respectively. The appointment of a new Secretary General necessitated a change of office address which is now located at No. 45 Hybrid St., Phase, VI, Greenwoods Executive Village, Cainta Rizal, PHILIPPINES. In the same year, the 9th APQO International Conference was hosted by Mexico headed by Mr. Jose Gonzalez Prado as one of the Core Council. Attendees in this conference are the following: 20 from different Quality Congress, 40 QC Practitioners, 20 ISO Practitioners a total of 80 delegates. Harrington/Ishikawa Medal was awarded to Mr. Jose Gonzalez Prado and Walter Hurd Medal to Mr. Raul Tornel y Ruiz. IAPQA Winners are from India and Mexico, Indo Gulf Fertilizers Ltd. And Cebadas y Maltas .
In the year 2004, the 10 th APQO Conference was held in the Philippines on September 12-14, to coincide with National Quality Conference of the Philippine Society for Quality (PSQ). The Theme: Connecting the World Through Quality. Management experience proves that some companies spend thousands, if not millions on different resources like training and benchmarking to ensure quality in their products and services. In the same manner, they also save and earn millions for relying heavily on the same techniques. What makes the difference? It is by going in a universal approach? Or by linking the world through the language of quality. Now, with decade of combined experience in quality connectivity, APQO and PSQ have moved beyond from their respective frontiers to give you the best of both worlds! Showing the micro and macro level of quality management, respectively in their joint conference on the theme - "Connecting the World … through Quality". In this year's conference, APQO and PSQ showcase the best experiences of both Asian quality management practitioners with the rest of the world. Carefully selected experts from the United States , Europe and Asia were invited to share their perspectives on the technical aspects of how to take advantage of linking quality with products and services to become globally competitive. Excellent examples from major corporations, here and abroad will provide a unified blueprint to successfully lead a corporate quality program. This is where people and organizations could draw lessons to systematically and continuously improve all their products and services, now and in the future. By bringing together the best of current leadership in quality management theory and practice, APQO and PSQ anticipate that interested participants will be able to build on their existing skills and insights to immediately begin to add greater value to their current vision. This conference was attended by 250 local and foreign delegates. The Harrington/Ishikawa Medal goes to Dr. Noriaki Kano and the Walter Hurd to Dr. Shoichiro Toyoda. IAPQA Winners were from India , China and Mexico . Reliance Industries, DaZhong Taxi Co. and Commission Federal de Electricidad respectively.
Hanoi , Vietnam – 11 th APQO International Conference. Excerpts from the speech of APQO President Charles A. Aubrey II “ I think it is important from time to time to revisit the vision and mission to assure that the organization is on track to fulfill its obligations to its stakeholders (known as our customers in our quality vocabulary).I have recently returned from our Annual Quality Conference in Hanoi, Viet Nam hosted by the Directorate of Standards and Quality. The Directorate of Standards and Quality (STAMEQ) is a Core Council Member of the Asia Pacific Quality Organization. The theme of the conference was the Last Decade of Quality and the Next Decade of Quality. I was very impressed by the program as well as the economic strides that have been made in Viet Nam over the last 10 years. The APQO Annual Quality Conference was also hosted in 1995 by STAMEQ in Viet Nam ten years ago. This is when their original ten year plan was launched.
It became very obvious from the presentations at the conference how the ten year plan was carried out, the projects that were undertaken and the direct impact on the performance of the Viet Nam economy with a continuing GDP grow rate at over 8% annually. In addition, there was obviously an impact on the quality of life as well for the Viet Nam people as millions were lifted out of poverty and the average income level continues to grow. While attending the conference I continuously got the feeling that the APQO was fulfilling its mission and vision in Viet Nam . I could see that we had been a “prime mover in continuously improving quality of goods and services” in Viet Nam and also improving the “quality of life for the people” of Viet Nam . Through networking I personally committed to provided technical quality information to several Viet Nam attendees and jointly work with another on a quality project. Papers presented at the conference by dozens of Viet Nam quality professionals as well as over a half dozen other countries and ranged from “Assessment” to “Zero Defects” and everything in between! The papers were excellent and the discussions very stimulating which enhanced the learning. At the annual conference APQO gives a number of important awards through the Walter L. Hurd Foundation for Excellence In Quality Leadership, Excellence In Quality Research/Education/Publishing, Excellence In Quality Professional Women and the Presidents Award. In addition, we made award presentations to nine companies that qualified for the International Asia Pacific Quality Award for Organizational Excellence.” The conference was attended by a total of 700 delegates, local and foreign. The First Awardee of the Miflora M. Gatchalian Medal was Madame Tang Xiaofen, Professor Mohammed Zairi for Harrington/Ishikawa. IAPQA Winners are from Mexico and Shanghai China . Plantronics, Shanghai Mobile Communications and Centro De Dessarollo.
Today after 3 years, on top of the current members, we have the following additional members: Five (5) Core/Associate -- Iranian Society of Quality Managers of Iran, National Productivity Corporation of Malaysia , Quality and Productivity Society of Pakistan, eTQM College of United Arab Emirates and Thai Quality Society of Thailand. Five (5) Life Members, Five (5) Corporate Members, One (1) Sustaining Member and Seventeen (17) Individual Members.
Dr. Charles A. Aubrey II continued to lead APQO with excellence, while Dr. James Harrington continue to served as the official adviser of APQO.
Still a long way to go, but we will not rest on our laurels until we have achieved APQO's Vision/Mission --- to be recognized as the universal prime mover, whose country organization and all its membership levels are jointly working towards the goal of achieving continuous quality improvement of its goods and services and quality of life of people in Asia Pacific Region.