World Business Capability Congress
Auckland, New Zealand
5-7 December, 2012

The World Business Capability Congress taking place on 5-7 December 2012 in Auckland, New Zealand, is organised by the New Zealand Organisation for Quality (NZOQ) and the Centre for Organisational Excellence Research(COER). The theme of the Congress is: “Driving Excellence> Innovation> Productivity> Export Growth”.

The Congress includes the 27th NZOQ Conference, 7th International Benchmarking Conference (the annual conference of the Global Benchmarking Network) and the 2012 New Zealand Business Excellence Awards.

This Congress will provide attendees with a more complete understanding of what it takes to become a successful organisation in today’s and tomorrow’s business world. We are confident that attendees will obtain ideas and initiatives that, if implemented, will lead to substantial improvements in their own organisation’s business capability and performance.

Call for Papers

We are now calling for papers and this is a great opportunity for managers, employees, academics, consultants, and CEOs, to speak at our conference and share their experience, organisation’s best practices or leading edge management research. You can view the call for papers at Please note that the deadline for submission of papers is on 30 May.

The Congress will have presentations from some of the world’s best business speakers and scholars and will appeal to:

  • Senior managers and practitioners who are seeking best practices, improved performance and a thriving business.
  • Consultants, experts, researchers, policy advisors who want state of the art knowledge on organisational excellence.

Sponsorship of the Congress are also available and information on this can be found at:

More information about the Congress at: